Shipping Policy

At Aralyn London, we strive to deliver a smooth and reliable shopping experience for all our customers across the United Kingdom. Our shipping approach is designed to be simple, transparent, and customer-friendly.

We provide free delivery on all orders within the UK, with no minimum purchase required.
Please note that we currently ship exclusively within the United Kingdom and do not offer international delivery at this time.

Delivery Times

  • Order cutoff time: 17:00 (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1–3 business days (Monday–Friday).
  • Transit time: 6–9 business days (Monday–Friday).
  • Estimated delivery time: 7–12 business days (Monday–Friday).

Carrier Services

We partner with the following reliable carriers for deliveries within the United Kingdom:

  • Royal Mail
  • DPD
  • UPS
  • FedEx

Shipping Costs

Free Shipping: Aralyn London offers free shipping on all orders. No additional or hidden delivery fees apply.

Lost or Damaged Items

  • Damaged Parcels: If your order arrives damaged, please contact us and we will assist you immediately.
  • Lost Parcels: If you believe your parcel is lost, get in touch with us as soon as possible so we can investigate.

If you experience any other issue with your delivery, such as delays, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Tracking: After your order has been dispatched, you will receive an email with your tracking information. You can follow your parcel through our Track Order page.

Returns

For full return details, please review our Return & Refund Policy.

8. Shipping Policy Update

We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page. (Last updated: 14/1/2026)

9: Contact Information

Store name: Aralyn London
Business Address: 2nd Floor 75-77 Colmore Row, Birmingham, United Kingdom, B3 2AP
Warehouse address: Flat 5065, 5/F, Yau Lee Centre 45 Hoi Yuen Road Kwun Tong, Hong Kong

Phone: +44 7447 388678
Email: info@aralynlondon.com

Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours.
Contact form: Click here